1win India Refund Policy - A Comprehensive Overview

Key Refund Terms

1. Non-Refundable Funds
   Once funds, including bonuses, have been utilized in gaming activities, they cannot be refunded. This rule is in place to maintain the integrity of the betting system and prevent misuse.
2. Timeframe for Refund Requests
   • Refund requests are considered only under the following circumstances:
     • When the request is made within 24 hours of the disputed transaction.
     • When the user claims unauthorized access (such as a minor or another person using their account) within 30 days of the transaction.

Identity Verification Requirements

Before processing any refund or reversing a transaction, 1Win India requires users to verify their identity. This ensures the legitimacy of the refund request and prevents fraudulent activities.

• Users must submit notarized identification or other requested documents to confirm their identity.
• Failure to provide the required documents within 30 days of the request will result in the refund being denied.
• In such cases, the account will be permanently closed, and all funds in the account will be forfeited. This decision is final and cannot be appealed.

Commitment to Fair Gaming

1Win India strictly enforces fair play standards to provide a level playing field for all users. Players are expected to:

• Participate in games honestly without attempting to manipulate outcomes.
• Refrain from using external tools, such as computer programs, mathematical strategies, or betting systems, to gain an unfair advantage.

Any violation of these principles may result in account suspension, forfeiture of winnings, or other penalties as deemed appropriate.

Why These Rules Matter

The refund policy is designed to protect both users and the platform from fraudulent activities. By adhering to these rules, 1Win India ensures a secure, fair, and trustworthy gaming environment for all its users.

Responsible Gaming at 1Win India

We are committed to promoting responsible gaming practices. While we encourage our users to enjoy our services, we also emphasize the importance of maintaining control over their gaming activities. If you ever feel the need for assistance or guidance, our support team is always available to help.

Need Assistance?

If you have any questions about the refund process or require clarification, don’t hesitate to contact our support team. At 1Win India, your trust and satisfaction remain our top priorities.